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AI Business Agent
Vella answers the call, the chat, the text and the DM — in whatever language the customer showed up speaking — and sounds like someone who actually works there. Not a bot. Not a script. A person your business already has.
Always tended
The widget on the site, answering before the tab closes.
avg. reply <5sA real number, texted back the moment someone gives up on hold.
no app requiredThe line that used to ring out now gets answered, every time.
24 / 7Threaded, remembered, answered in the sender's own language.
21 languagesNot a persona picker — a real one
Why this exists
Up to 38% of inbound calls to a small business go unanswered. Vella exists to close that gap — not with hold music, with an actual answer.
A candle is the oldest "someone's home" signal there is — a small, steady light left on for whoever arrives next. That's the whole product: something always lit at the front of the business.
A sail catches whatever wind actually shows up and still gets you there — the same way Vella meets a customer in whatever language they actually typed, not the one the business planned for.
It says itself the same way everywhere — Istanbul, Berlin, Madrid, Seoul. No syllables that vanish in translation, no meaning that turns awkward in a second language. For a product that lives in 21 of them, that was non-negotiable.
It gets out of the way. Nobody says "I chatted with Vella." They say "Deniz sorted it out." The brand is the platform quietly keeping the light on; the name customers actually meet is whichever one the business gave their assistant.
Pricing
Pay with
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Secure checkout · SSL encrypted · PCI compliant
No. It answers only from the knowledge base and calendar you connect. If a fact isn't there, it says so and offers a person — it never fills the gap with a guess. That is the core promise.
It hands the conversation to your team with the full transcript attached, and flags it in the dashboard so nothing is dropped.
One conversation is a single back-and-forth thread with a customer, however many messages it contains. The dashboard shows the measured cost per reply.
21, detected per message. One agent — no per-language setup, no separate bots.
Yes. Monthly plans stop at the end of the period, annual plans at renewal. No lock-in.
See the refund policy and terms.
The system, at rest